FROM CONCEPT TO CUSTOMER The Rractical Guide to Integrated Product and Process Development, and Business Process Reengineering

Repeat business. It's the core of a thriving business. But how do you create loyal customers in a competitive global market where products are often obsolete two years from conception? Listen to the voice of your customers, says Jack ReVelle, and build your entire infrastructure around respondi...

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Bibliographic Details
Main Authors: ReVelle, Jack B (Author), Frigon, Normand L (Author)
Other Authors: Jackson, Harry K
Format: Book
Language:English
Published: New York Van Nostrand Reinhold 1995
©1995
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Online Access:Click Here to View Status and Holdings.
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Summary:Repeat business. It's the core of a thriving business. But how do you create loyal customers in a competitive global market where products are often obsolete two years from conception? Listen to the voice of your customers, says Jack ReVelle, and build your entire infrastructure around responding to that voice.
Physical Description:xiii, 464 pages illustration 24 cm
Bibliography:Includes bibliographical references (p. 437-442) and index
ISBN:0442018924
9780442018924