FROM CONCEPT TO CUSTOMER The Rractical Guide to Integrated Product and Process Development, and Business Process Reengineering
Repeat business. It's the core of a thriving business. But how do you create loyal customers in a competitive global market where products are often obsolete two years from conception? Listen to the voice of your customers, says Jack ReVelle, and build your entire infrastructure around respondi...
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Main Authors: | , |
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Other Authors: | |
Format: | Book |
Language: | English |
Published: |
New York
Van Nostrand Reinhold
1995
©1995 |
Subjects: | |
Online Access: | Click Here to View Status and Holdings. |
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Summary: | Repeat business. It's the core of a thriving business. But how do you create loyal customers in a competitive global market where products are often obsolete two years from conception? Listen to the voice of your customers, says Jack ReVelle, and build your entire infrastructure around responding to that voice. |
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Physical Description: | xiii, 464 pages illustration 24 cm |
Bibliography: | Includes bibliographical references (p. 437-442) and index |
ISBN: | 0442018924 9780442018924 |