Customer service renaissance lessons from the banking wars

Saved in:
Bibliographic Details
Main Author: Grubbs, M. Ray
Other Authors: Reidenbach, R. Eric
Format: Unknown
Published: Chicago Bankers Pub. Co. 1991
Subjects:
Online Access:Click Here to View Status and Holdings.
Tags: Add Tag
No Tags, Be the first to tag this record!

MARC

LEADER 00000n a2200000 a 4501
001 wils-160166
020 # # |a 1555201474 
090 0 0 |a HG1616.C87  |b G78 1991 
100 1 # |a Grubbs, M. Ray 
245 1 1 |a Customer service renaissance  |b lessons from the banking wars  |c M. Ray Grubbs & R. Eric Reidenbach 
260 # # |a Chicago  |b Bankers Pub. Co.  |c 1991 
300 # # |a 209p. 
650 # 0 |a Banks and banking  |x Customer service  |z United States 
700 1 # |a Reidenbach, R. Eric 
856 4 0 |z Click Here to View Status and Holdings.  |u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=160166 
964 # # |c BOK  |d 01 
040 # # |a Shah Alam 
998 # # |a 00260##a002.8.2||00260##b002.8.4||00260##c002.7.6||00300##a003.4.1||