Customer service renaissance lessons from the banking wars

Saved in:

Bibliographic Details
Main Author:	Grubbs, M. Ray
Other Authors:	Reidenbach, R. Eric
Format:	Book
Published:	Chicago Bankers Pub. Co. 1991
Subjects:	Banks and banking > Customer service > United States
Online Access:	Click Here to View Status and Holdings.
Tags:	Add Tag No Tags, Be the first to tag this record!

MARC


LEADER	00000n a2200000 a 4501
001	wils-160166
020	#	#	\|a 1555201474
090	0	0	\|a HG1616.C87 \|b G78 1991
100	1	#	\|a Grubbs, M. Ray
245	1	1	\|a Customer service renaissance \|b lessons from the banking wars \|c M. Ray Grubbs & R. Eric Reidenbach
260	#	#	\|a Chicago \|b Bankers Pub. Co. \|c 1991
300	#	#	\|a 209p.
650	#	0	\|a Banks and banking \|x Customer service \|z United States
700	1	#	\|a Reidenbach, R. Eric
856	4	0	\|z Click Here to View Status and Holdings. \|u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=160166
964	#	#	\|c BOK \|d 01
040	#	#	\|a Shah Alam