Satisfying internal customers first! a practical guide to improving internal and external customer statisfaction
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Main Author: | Chang, Richard Y |
---|---|
Other Authors: | Kelly, P. Keith |
Format: | Book |
Published: |
London
Kogan Page
1995
|
Series: | A practical guidebook
Quality improvement series |
Subjects: | |
Online Access: | Click Here to View Status and Holdings. |
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