Guide to TQM in service industries
Saved in:
Other Authors: | Kano, Noriaki 1940- |
---|---|
Format: | Unknown |
Published: |
Tokyo
Asian Productivity Organization
1996
|
Subjects: | |
Online Access: | Click Here to View Status and Holdings. |
Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
Similar Items
-
Service success! lessons from a leader on how to turn around a service business
by: Kaplan, Daniel I. 1943-
Published: (1994) -
Applications of quality control in the service industries
by: Rosander, A. C. 1903- Arlyn Custer
Published: (1985) -
Managing for quality in the service sector
Published: (1991) -
The SAGE Encyclopedia of Quality and the Service Economy
Published: (2015) -
Transactional Six Sigma and Lean Servicing leveraging manufacturing concepts to achieve world class service
by: Ehrlich, Betsi Harris
Published: (2002)