The motivation manual

Improved productivity, flexible work practices, low rates of absenteeism, commitment to quality, ever-higher standards of customer service - these are the benefits of a well-motivated workforce. In this prize-winning book the author takes modern motivational theory and shows how any manager can appl...

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Bibliographic Details
Main Author: Hagemann, Gisela (Author)
Format: Book
Language:English
Published: Hampshire, England Gower 1993
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Summary:Improved productivity, flexible work practices, low rates of absenteeism, commitment to quality, ever-higher standards of customer service - these are the benefits of a well-motivated workforce. In this prize-winning book the author takes modern motivational theory and shows how any manager can apply it to create shared vision, develop mutual trust and involve employees in the decision-making process. The text is enlivened throughout by examples with which managers will identify and there is a unique appendix containing more than twenty exercises designed to strengthen interpersonal skills and improve creativity. (See back flap for Contents)
Item Description:Includes index
Physical Description:xiii, 196 pages 24 cm
ISBN:0566076187
9780566076183