The enemy within actions that self-destruct companies, customer service and jobs

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Bibliographic Details
Main Author:	Buchanan, Richard W
Format:	Book
Published:	New South Wales McGraw-Hill 1996
Subjects:	Success Marketing Customer services
Online Access:	Click Here to View Status and Holdings.
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100	1	#	\|a Buchanan, Richard W
245	1	1	\|a The enemy within \|b actions that self-destruct companies, customer service and jobs \|b where they come from, how to change them \|c Richard W Buchanan
260	#	#	\|a New South Wales \|b McGraw-Hill \|c 1996
300	#	#	\|a vi, 249 p. \|b ill. \|c 21 cm
650	#	0	\|a Success
650	#	0	\|a Marketing
650	#	0	\|a Customer services
856	4	0	\|z Click Here to View Status and Holdings. \|u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=152385
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