The enemy within actions that self-destruct companies, customer service and jobs
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| Format: | Unknown |
| Published: |
New South Wales
McGraw-Hill
1996
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| Online Access: | Click Here to View Status and Holdings. |
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Add Tag | Physical Description: | vi, 249 p. ill. 21 cm |
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| ISBN: | 0074703242 |
When customers think we don't care ending actions that self-destruct companies, customer service and jobs 
CUSTOMER SUCCESS How Innovative Companies Are Reducing Churn and Growing Recurring Revenue 
Customer service in an instant 60 ways to win customers and keep them coming back