Customer relationship management making hard decisions with soft numbers

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Bibliographic Details
Main Author:	Anton, Jon
Format:	Book
Published:	Englewood Cliffs, N.J. Prentice Hall 1996
Subjects:	Customer relations > Management > Statistical models Customer relations > Case studies > Management
Online Access:	Click Here to View Status and Holdings.
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001	wils-150747
020	#	#	\|a 0134384741
090	0	0	\|a HF5415.5 \|b .A58 1996
100	1	#	\|a Anton, Jon
245	1	0	\|a Customer relationship management \|b making hard decisions with soft numbers \|c Jon Anton
260	#	#	\|a Englewood Cliffs, N.J. \|b Prentice Hall \|c 1996
300	#	#	\|a viii, 183 p. \|b ill. \|c 24 cm
504	#	#	\|a Includes bibliographical references and index
650	#	0	\|a Customer relations \|x Management \|x Statistical models
650	#	0	\|a Customer relations \|v Case studies \|x Management
856	4	0	\|z Click Here to View Status and Holdings. \|u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=150747
964	#	#	\|c BOK \|d 01
040	#	#	\|a Shah Alam