The lean communications provider surviving the shareout through service management excellence

The lean communications provider surviving the shareout through service management excellence

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Bibliographic Details
Main Author: Adams, Elizabeth K
Other Authors: Willetts, Keith J
Format: Book
Published: New York McGraw Hill 1996
Subjects:
Telecommunication > Management
Telecommunication > Customer services
Telecommunication > Deregulation
Organizational effectiveness
Online Access:Click Here to View Status and Holdings.
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