The art of being "Foolish Proof" the best kept customer service secret
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| Online Access: | Click Here to View Status and Holdings. |
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| LEADER | 00000n a2200000 a 4501 | ||
|---|---|---|---|
| 001 | wils-149903 | ||
| 020 | # | # | |a 0943725046 |
| 090 | 0 | 0 | |a HF5415.5 |b .B33 1989 |
| 100 | 1 | # | |a Baber, Lynn M |
| 245 | 1 | 1 | |a The art of being "Foolish Proof" |b the best kept customer service secret |c Lynn M. Baber |
| 650 | # | 0 | |a Customer services |
| 856 | 4 | 0 | |z Click Here to View Status and Holdings. |u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=149903 |
| 964 | # | # | |c BOK |d 01 |
| 040 | # | # | |a Shah Alam |
Customer services