Customer loyalty how to earn it, how to keep it

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Bibliographic Details
Main Author:	Griffin, Jill
Format:	Unknown
Published:	New York Lexington Books 1995
Subjects:	Customer relations Consumer satisfaction Customer services
Online Access:	Click Here to View Status and Holdings.
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090	0	0	\|a HF5415.5 \|b .G75 1995
100	1	#	\|a Griffin, Jill
245	1	1	\|a Customer loyalty \|b how to earn it, how to keep it \|c Jill Griffin
260	#	#	\|a New York \|b Lexington Books \|c 1995
300	#	#	\|a viii, 242 p. \|b ill. \|c 25 cm
504	#	#	\|a Includes bibliographical references (p. 229-235) and indexes
650	#	0	\|a Customer relations
650	#	0	\|a Consumer satisfaction
650	#	0	\|a Customer services
856	4	0	\|z Click Here to View Status and Holdings. \|u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=149720
964	#	#	\|c BOK \|d 01
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