Customer loyalty how to earn it, how to keep it

Customer loyalty how to earn it, how to keep it

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Bibliographic Details
Main Author: Griffin, Jill
Format: Book
Published: New York Lexington Books 1995
Subjects:
Customer relations
Consumer satisfaction
Customer services
Online Access:Click Here to View Status and Holdings.
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Description
Physical Description:viii, 242 p. ill. 25 cm
Bibliography:Includes bibliographical references (p. 229-235) and indexes
ISBN:002912977X

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