The customer is usually wrong!

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Bibliographic Details
Main Author: Jandt, Fred Edmund
Format: Book
Published: Singapore S. S. Mubaruk & Brothers 1995
Subjects:
Online Access:Click Here to View Status and Holdings.
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001 wils-149472
020 # # |a 9813046716 
090 0 0 |a HF5415.5  |b .J35 1995 
100 1 # |a Jandt, Fred Edmund 
245 1 1 |a The customer is usually wrong!  |c Fred E. Jandt 
260 # # |a Singapore  |b S. S. Mubaruk & Brothers  |c 1995 
300 # # |a xi, 211 p.  |b ill.  |c 23 cm 
500 # # |a Includes index 
650 # 0 |a Customer relations 
650 # 0 |a Customer services  |z United States 
650 # 0 |a Consumer satisfaction  |z United States 
856 4 0 |z Click Here to View Status and Holdings.  |u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=149472 
964 # # |c BOK  |d 01 
040 # # |a Shah Alam 
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