The customer is usually wrong!
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Main Author: | |
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Format: | Unknown |
Published: |
Singapore
S. S. Mubaruk & Brothers
1995
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Subjects: | |
Online Access: | Click Here to View Status and Holdings. |
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LEADER | 00000n a2200000 a 4501 | ||
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001 | wils-149472 | ||
020 | # | # | |a 9813046716 |
090 | 0 | 0 | |a HF5415.5 |b .J35 1995 |
100 | 1 | # | |a Jandt, Fred Edmund |
245 | 1 | 1 | |a The customer is usually wrong! |c Fred E. Jandt |
260 | # | # | |a Singapore |b S. S. Mubaruk & Brothers |c 1995 |
300 | # | # | |a xi, 211 p. |b ill. |c 23 cm |
500 | # | # | |a Includes index |
650 | # | 0 | |a Customer relations |
650 | # | 0 | |a Customer services |z United States |
650 | # | 0 | |a Consumer satisfaction |z United States |
856 | 4 | 0 | |z Click Here to View Status and Holdings. |u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=149472 |
964 | # | # | |c BOK |d 01 |
040 | # | # | |a Shah Alam |
998 | # | # | |a 00260##a002.8.2||00260##b002.8.4||00260##c002.7.6||00300##a003.4.1||00300##b003.6.1||00300##c003.5.1||00500##a002.17.2|| |