Leadership for quality strategies for action
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| Format: | Book |
| Published: |
New York
McGraw-Hill
1996
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| Online Access: | Click Here to View Status and Holdings. |
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Add Tag | Physical Description: | xiv, 215 p. 20 cm |
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| ISBN: | 0077078284 |
IMPLEMENTING JURAN'S ROAD MAP FOR QUALITY LEADERSHIP Benchmarks and Results