Customer service trainer's guide

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Bibliographic Details
Main Author:	Carter, Wendy
Format:	Book
Published:	New York McGraw-Hill 1994
Series:	McGraw-Hill one-day workshop series
Subjects:	Customer services > Problems, exercises, etc Customer services
Online Access:	Click Here to View Status and Holdings.
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MARC


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090	0	0	\|a HF5415.5 \|b .C374 1994
100	1	#	\|a Carter, Wendy
245	1	1	\|a Customer service \|b trainer's guide \|c Wendy Carter
260	#	#	\|a New York \|b McGraw-Hill \|c 1994
300	#	#	\|a l v. (various pagings) \|b ill. \|c 30 cm
490	1	#	\|a McGraw-Hill one-day workshop series
500	#	#	\|a Volume includes "Trainer's guide" text section, "Participant's guide" section with reproducible exercises
650	#	0	\|a Customer services \|x Problems, exercises, etc
650	#	0	\|a Customer services
856	4	0	\|z Click Here to View Status and Holdings. \|u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=149040
964	#	#	\|c BOK \|d 01
040	#	#	\|a Shah Alam