Customer service trainer's guide
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| Main Author: | |
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| Format: | Unknown |
| Published: |
New York
McGraw-Hill
1994
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| Series: | McGraw-Hill one-day workshop series
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| Subjects: | |
| Online Access: | Click Here to View Status and Holdings. |
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Add Tag | Item Description: | Volume includes "Trainer's guide" text section, "Participant's guide" section with reproducible exercises |
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| Physical Description: | l v. (various pagings) ill. 30 cm |
| ISBN: | 0070111979 |
How to really deliver superior customer service 
CUSTOMER SERVICE SKILLS FOR SUCCESS