Success at the enquiry desk successful enquiry answering-every time
A desk-book designed to help the information professional become self-sufficient in answering enquiries, this title guides the reader through all the stages of research, from finding out what the enquirer really wants, to providing a polished, value-added answer.
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| Main Author: | |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
London
Library Association
1996
|
| Series: | The successful LIS professional
|
| Subjects: | |
| Online Access: | Click Here to View Status and Holdings. |
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| LEADER | 00000n a2200000 a 4501 | ||
|---|---|---|---|
| 001 | wils-148521 | ||
| 005 | 20205111443 | ||
| 008 | t1996 ENK #g| |#001 ##eng#D | ||
| 020 | # | # | |a 1856041816 |q paperback |
| 040 | # | # | |e rda |
| 041 | 0 | # | |a eng |
| 090 | 0 | 0 | |a Z711 |b .O94 1996 |
| 100 | 1 | # | |a Owen, Tim |e author |
| 245 | 1 | 1 | |a Success at the enquiry desk |b successful enquiry answering-every time |c Tim Owen |
| 264 | # | 1 | |a London |b Library Association |c 1996 |
| 300 | # | # | |a xiii, 82 pages |c 21 cm |
| 336 | # | # | |a text |2 rdacontent |
| 337 | # | # | |a unmediated |2 rdamedia |
| 338 | # | # | |a volume |2 rdacarrier |
| 490 | 1 | # | |a The successful LIS professional |
| 500 | # | # | |a Includes index |
| 504 | # | # | |a Includes biliography references (p.71-79) and index |
| 520 | # | # | |a A desk-book designed to help the information professional become self-sufficient in answering enquiries, this title guides the reader through all the stages of research, from finding out what the enquirer really wants, to providing a polished, value-added answer. |
| 650 | # | 0 | |a Reference services (Libraries) |x Automation |
| 856 | 4 | 0 | |z Click Here to View Status and Holdings. |u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=148521 |
| 964 | # | # | |c BOK |d 01 |
| 040 | # | # | |a Shah Alam |
Success at the enquiry desk successful enquiry answering - every time