Providing customer-oriented services in Academic libraries
In higher education a climate of efficiency gains and decreasing units of resource has led universities into unfamiliar commercial territory. Few universities can now afford to ignore their actual and potential customers and not ensure that what they offer is appropriate to what is demanded. Academi...
Saved in:
| Other Authors: | , |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
London
Library Association
1996
|
| Subjects: | |
| Online Access: | Click Here to View Status and Holdings. |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
Add Tag 
Customer service in academic libraries tales from the tales from the front line
Australian academic & research libraries
