OPERATIONS MANAGEMENT Strategy and Analysis

OPERATIONS MANAGEMENT Strategy and Analysis

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Provides an introduction to the role of operations management and its interface with all functional areas within organizations. This volume includes customer-driven strategies with a revised chapter on process management, such as materials on basic process types and how they relate to competitive pr...

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Bibliographic Details
Main Author: Krajewski, Lee J (Author)
Other Authors: Ritzman, Larry P
Format: Book
Language:English
Published: Reading, Mass. Addison-Wesley 1996
©1996
Edition:4th ed
Subjects:
Production management
Online Access:Click Here to View Status and Holdings.
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Description
Summary:Provides an introduction to the role of operations management and its interface with all functional areas within organizations. This volume includes customer-driven strategies with a revised chapter on process management, such as materials on basic process types and how they relate to competitive priorities. The discussion on Total Quality Management includes coverage of continuous improvement, employee involvement, teamwork, benchmarking, quality function deployment and tools of TQM. virtual corporations, re-engineering, horizontal organizations, employee and team incentive plans, ethics and environmental concerns. A chapter on inventory management includes a supplement on inventory models with updated coverage of economic lot size model, one-period model and quantity-discount model.
Physical Description:xxxi, 878 pages illustrations 28 cm
ISBN:0201607158

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