Knock your socks off answers solving customer nightmares & soothing nightmare customers

Knock your socks off answers solving customer nightmares & soothing nightmare customers

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Bibliographic Details
Main Author:	Anderson, Kristin
Other Authors:	Zemke, Ron
Format:	Unknown
Published:	New York American Management Association 1995
Subjects:	Consumer complaints Customer services
Online Access:	Click Here to View Status and Holdings.
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