Knock your socks off answers solving customer nightmares & soothing nightmare customers

Knock your socks off answers solving customer nightmares & soothing nightmare customers

Saved in:
Bibliographic Details
Main Author: Anderson, Kristin
Other Authors: Zemke, Ron
Format: Book
Published: New York American Management Association 1995
Subjects:
Consumer complaints
Customer services
Online Access:Click Here to View Status and Holdings.
Tags: Add Tag
No Tags, Be the first to tag this record!
Description
Physical Description:xv, 143 p. ill. 23 cm
Bibliography:Includes bibliographical references (p. 139-140)
ISBN:0814478840

Similar Items