Calming upset customers

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Bibliographic Details
Main Author:	Morgan, Rebecca L
Format:	Book
Published:	Menlo Park, California Crisp Pub. 1989
Edition:	Rev. ed
Series:	A fifty-minute series book
Subjects:	Consumer complaints Customer services
Online Access:	Click Here to View Status and Holdings.
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MARC


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001	wils-145939
020	#	#	\|a 0931961653
090	0	0	\|a HF5415.5 \|b .M666 1989
100	1	#	\|a Morgan, Rebecca L
245	1	1	\|a Calming upset customers \|c Rebecca L. Morgan
250	#	#	\|a Rev. ed
260	#	#	\|a Menlo Park, California \|b Crisp Pub. \|c 1989
300	#	#	\|a iii, 65 p. \|b ill. \|c 26 cm
490	1	#	\|a A fifty-minute series book
650	#	0	\|a Consumer complaints
650	#	0	\|a Customer services
840	#	#	\|a Fifty-Minute series
856	4	0	\|z Click Here to View Status and Holdings. \|u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=145939
964	#	#	\|c BOK \|d 01
040	#	#	\|a Shah Alam
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