Calming upset customers
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Main Author: | |
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Format: | Unknown |
Published: |
Menlo Park, California
Crisp Pub.
1989
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Edition: | Rev. ed |
Series: | A fifty-minute series book
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Subjects: | |
Online Access: | Click Here to View Status and Holdings. |
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LEADER | 00000n a2200000 a 4501 | ||
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001 | wils-145939 | ||
020 | # | # | |a 0931961653 |
090 | 0 | 0 | |a HF5415.5 |b .M666 1989 |
100 | 1 | # | |a Morgan, Rebecca L |
245 | 1 | 1 | |a Calming upset customers |c Rebecca L. Morgan |
250 | # | # | |a Rev. ed |
260 | # | # | |a Menlo Park, California |b Crisp Pub. |c 1989 |
300 | # | # | |a iii, 65 p. |b ill. |c 26 cm |
490 | 1 | # | |a A fifty-minute series book |
650 | # | 0 | |a Consumer complaints |
650 | # | 0 | |a Customer services |
840 | # | # | |a Fifty-Minute series |
856 | 4 | 0 | |z Click Here to View Status and Holdings. |u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=145939 |
964 | # | # | |c BOK |d 01 |
040 | # | # | |a Shah Alam |
998 | # | # | |a 00250##a002.5.2||00260##a002.8.2||00260##b002.8.4||00260##c002.7.6||00300##a003.4.1||00300##b003.6.1||00300##c003.5.1|| |