Calming upset customers

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Bibliographic Details
Main Author: Morgan, Rebecca L
Format: Unknown
Published: Menlo Park, California Crisp Pub. 1989
Edition:Rev. ed
Series:A fifty-minute series book
Subjects:
Online Access:Click Here to View Status and Holdings.
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MARC

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020 # # |a 0931961653 
090 0 0 |a HF5415.5  |b .M666 1989 
100 1 # |a Morgan, Rebecca L 
245 1 1 |a Calming upset customers  |c Rebecca L. Morgan 
250 # # |a Rev. ed 
260 # # |a Menlo Park, California  |b Crisp Pub.  |c 1989 
300 # # |a iii, 65 p.  |b ill.  |c 26 cm 
490 1 # |a A fifty-minute series book 
650 # 0 |a Consumer complaints 
650 # 0 |a Customer services 
840 # # |a Fifty-Minute series 
856 4 0 |z Click Here to View Status and Holdings.  |u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=145939 
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