TQM for Information Systems Management Quality Practices for Continuous Improvement

As companies across the nation continue to transform their business practices using the tools and tenets of Total Quality Management, the area of information systems has emerged as a front-line element in any successful quality program implementation. If you're an IS manager or consultant, this...

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Bibliographic Details
Main Author: Cortada, James W (Author)
Format: Book
Language:English
Published: New York McGraw Hill 1995
Subjects:
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Summary:As companies across the nation continue to transform their business practices using the tools and tenets of Total Quality Management, the area of information systems has emerged as a front-line element in any successful quality program implementation. If you're an IS manager or consultant, this isn't news to you. But, while there's certainly no shortage of material offering you broad overviews of TQM theory, finding a comprehensive description of specific IS applications has been another story.
Item Description:Includes index
Physical Description:xvii, 301 pages illustrations 23 cm
ISBN:0070237573
9780070237575