TQM for Information Systems Management Quality Practices for Continuous Improvement
As companies across the nation continue to transform their business practices using the tools and tenets of Total Quality Management, the area of information systems has emerged as a front-line element in any successful quality program implementation. If you're an IS manager or consultant, this...
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Main Author: | |
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Format: | Book |
Language: | English |
Published: |
New York
McGraw Hill
1995
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Subjects: | |
Online Access: | Click Here to View Status and Holdings. |
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Summary: | As companies across the nation continue to transform their business practices using the tools and tenets of Total Quality Management, the area of information systems has emerged as a front-line element in any successful quality program implementation. If you're an IS manager or consultant, this isn't news to you. But, while there's certainly no shortage of material offering you broad overviews of TQM theory, finding a comprehensive description of specific IS applications has been another story. |
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Item Description: | Includes index |
Physical Description: | xvii, 301 pages illustrations 23 cm |
ISBN: | 0070237573 9780070237575 |