Managing operations customers, productivity, improvement and change

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Bibliographic Details
Main Author: Saville, James
Other Authors: Reid, Howard
Format: Book
Published: Sydney Prentice Hall 1996
Subjects:
Online Access:Click Here to View Status and Holdings.
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090 0 0 |a HD58.8  |b .S28 1996 
100 1 # |a Saville, James 
245 1 1 |a Managing operations  |b customers, productivity, improvement and change  |c James Saville 
260 # # |a Sydney  |b Prentice Hall  |c 1996 
300 # # |a various pagings  |b ill.  |c 24 cm 
650 # 0 |a Organizational change  |x Management 
650 # 0 |a Customer relations  |x Management 
650 # 0 |a Organizational effectiveness  |x Management 
700 1 # |a Reid, Howard 
856 4 0 |z Click Here to View Status and Holdings.  |u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=144958 
964 # # |c BOK  |d 01 
040 # # |a Shah Alam