The key to great leadership rediscovering the principles of outstanding service : lessons from the front lines of the world's best service companies
"Inspirational and compelling bite-size quotes illustrated by motivational stories on two key competitive advantages of the future-service and leadership
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| Main Author: | |
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| Format: | Book |
| Published: |
Kuala Lumpur
Syarikat First Agency
1996
©1996 |
| Subjects: | |
| Online Access: | Click Here to View Status and Holdings. |
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Add Tag | Summary: | "Inspirational and compelling bite-size quotes illustrated by motivational stories on two key competitive advantages of the future-service and leadership |
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| Item Description: | Rev. ed. of: Who cares? : a wake-up call for service & leadership. 1993 |
| Physical Description: | 145 pages illustrations 23 cm |
| ISBN: | 9839156039 |
Service marketing