Process management to quality improvement the way to design, document, and re-engineer business systems
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| Main Author: | |
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| Format: | Book |
| Published: |
Chichester New York
J. Wiley
1994
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| Subjects: | |
| Online Access: | Click Here to View Status and Holdings. |
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Add Tag | Physical Description: | xiv, 290 p. ill. 26 cm |
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| Bibliography: | Includes bibliographical references (p. [279]-280) and index |
| ISBN: | 0471942839 |
Business process improvement the breakthrough strategy for total quality, productivity, and competitiveness