Total quality management implementing continuous improvement

Total quality management implementing continuous improvement

Emphasizing the importance of long-term and strategic planning, "Total Quality Management" draws on several management systems designed to sustain and maximize customer satisfaction.

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Bibliographic Details
Main Author: Berk, Joseph 1951- (Author)
Other Authors: Berk, Susan 1955-
Format: Book
Language:English
Published: Kuala Lumpur S. Abdul Majeed & Co. in association with Sterling Pub. Co. 1995
©1995
Subjects:
Total quality management
Online Access:Click Here to View Status and Holdings.
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