QUALITY MANAGEMENT FOR INFORMATION AND LIBRARY MANAGERS
This text introduces the concepts of quality management to library and information managers. It explaines how total quality management can improve performance and effectiveness when applied to all parts of an organization, while also meeting customer needs.
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| Format: | Book |
| Language: | English |
| Published: |
Brookfield, Vt
Gower/Ashgate
1996
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| Online Access: | Click Here to View Status and Holdings. |
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Add Tag | Summary: | This text introduces the concepts of quality management to library and information managers. It explaines how total quality management can improve performance and effectiveness when applied to all parts of an organization, while also meeting customer needs. |
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| Item Description: | Includes index |
| Physical Description: | ix, 196 pages illustrations 23 cm |
| ISBN: | 0566077256 |
Gower handbook of library and information management