Step change total quality achieving world class business performance

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Bibliographic Details
Main Author: Spenley, Paul
Format: Unknown
Published: London Chapman & Hall 1995 (1996 printing)
Edition:2nd ed
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Online Access:Click Here to View Status and Holdings.
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090 0 0 |a HD62.15  |b .S63 1995 
100 1 # |a Spenley, Paul 
245 1 1 |a Step change total quality  |b achieving world class business performance  |c Paul Spenley 
250 # # |a 2nd ed 
260 # # |a London  |b Chapman & Hall  |c 1995 (1996 printing) 
300 # # |a xviii, 189 p.  |b ill.  |c 24 cm 
500 # # |a Includes index#  |a "Originally published as World class performance through total quality : a practical guide to implementation."--Verso t.p 
650 # 0 |a Total quality management 
856 4 0 |z Click Here to View Status and Holdings.  |u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=141706 
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