Step change total quality achieving world class business performance
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Main Author: | |
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Format: | Book |
Published: |
London
Chapman & Hall
1995 (1996 printing)
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Edition: | 2nd ed |
Subjects: | |
Online Access: | Click Here to View Status and Holdings. |
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Item Description: | Includes index# "Originally published as World class performance through total quality : a practical guide to implementation."--Verso t.p |
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Physical Description: | xviii, 189 p. ill. 24 cm |
ISBN: | 0412642700 |