Case studies in service operations

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Bibliographic Details
Main Author:	Colley, John C
Format:	Unknown
Published:	Belmont, Calif. Wadsworth publishing 1996
Subjects:	Customer services > Case studies > Case studies > Management Service industries > Case studies > Management > Case studies
Online Access:	Click Here to View Status and Holdings.
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020	#	#	\|a 0534511260
090	0	0	\|a HD9980.5 \|b .C647 1996
100	1	#	\|a Colley, John C
245	1	0	\|a Case studies in service operations \|c John C. Colley, Jr
260	#	#	\|a Belmont, Calif. \|b Wadsworth publishing \|c 1996
300	#	#	\|a xxiii, 567 p. \|b ill. \|c 23 cm
500	#	#	\|a Includes index
650	#	0	\|a Customer services \|v Case studies \|x Case studies \|x Management
650	#	0	\|a Service industries \|v Case studies \|x Management \|x Case studies
856	4	0	\|z Click Here to View Status and Holdings. \|u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=141491
964	#	#	\|c BOK \|d 01
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