Creating a customer focused company 25 proven customer service strategies

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Bibliographic Details
Main Author:	Linton, Ian
Format:	Book
Published:	London Pitman Publishing 1994
Subjects:	Total quality management Customer services > Quality control
Online Access:	Click Here to View Status and Holdings.
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090	0	0	\|a HF5415.5.A3 \|b L56 1994
100	1	#	\|a Linton, Ian
245	1	1	\|a Creating a customer focused company \|b 25 proven customer service strategies \|c Ian Linton
260	#	#	\|a London \|b Pitman Publishing \|c 1994
300	#	#	\|a vi, 220 p \|c 20 cm
500	#	#	\|a Includes index
650	#	0	\|a Total quality management
650	#	0	\|a Customer services \|x Quality control
856	4	0	\|z Click Here to View Status and Holdings. \|u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=139678
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