Creating customers for life

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Bibliographic Details
Main Author:	Scheuing, Eberhard E. 1939- Eberhard Eugen
Format:	Book
Published:	Portland, Or. Productivity Press 1995
Series:	Management master series
Subjects:	Customer services Consumer satisfaction Customer relations
Online Access:	Click Here to View Status and Holdings.
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MARC


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001	wils-139402
020	#	#	\|a 156327146X
090	0	0	\|a HF5415.5 \|b .S44 1995
100	1	#	\|a Scheuing, Eberhard E. \|c 1939- \|q Eberhard Eugen
245	1	1	\|a Creating customers for life \|c Eberhard E. Scheuing
260	#	#	\|a Portland, Or. \|b Productivity Press \|c 1995
300	#	#	\|a ix, 53 p. \|b ill. \|c 20 cm
490	1	#	\|a Management master series
504	#	#	\|a Includes bibliographical references
650	#	0	\|a Customer services
650	#	0	\|a Consumer satisfaction
650	#	0	\|a Customer relations
856	4	0	\|z Click Here to View Status and Holdings. \|u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=139402
964	#	#	\|c BOK \|d 01
040	#	#	\|a Shah Alam
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