Creating customers for life

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Bibliographic Details
Main Author:	Scheuing, Eberhard E. 1939- Eberhard Eugen
Format:	Book
Published:	Portland, Or. Productivity Press 1995
Series:	Management master series
Subjects:	Customer services Consumer satisfaction Customer relations
Online Access:	Click Here to View Status and Holdings.
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Description
Physical Description:	ix, 53 p. ill. 20 cm
Bibliography:	Includes bibliographical references
ISBN:	156327146X

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