Designing products and services that customers want

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Bibliographic Details
Main Author: King, Bob 1946-
Format: Book
Published: Portland, Or Productivity Press 1995
Series:Management master series
Subjects:
Online Access:Click Here to View Status and Holdings.
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020 # # |a 1563271451 
090 0 0 |a TS170  |b .K56 1995 
100 1 # |a King, Bob  |c 1946- 
245 1 1 |a Designing products and services that customers want  |c Robert King 
260 # # |a Portland, Or  |b Productivity Press  |c 1995 
300 # # |a ix, 67 p.  |b ill.  |c 20 cm 
490 1 # |a Management master series 
504 # # |a Includes bibliographical references 
650 # 0 |a New products  |x Planning 
650 # 0 |a Customer services  |x Planning 
650 # 0 |a Consumers' preferences  |x Research 
650 # 0 |a Quality function deployment 
856 4 0 |z Click Here to View Status and Holdings.  |u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=139401 
964 # # |c BOK  |d 01 
040 # # |a Shah Alam