Quality customer service

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Bibliographic Details
Main Author:	Martin, William B
Format:	Book
Published:	Menlo Park, Calif. Crisp Publications 1993
Edition:	3rd ed
Series:	A Fifty minute series book
Subjects:	Customer relations > Programmed instruction Customer services > Programmed instruction
Online Access:	Click Here to View Status and Holdings.
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MARC


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250	#	#	\|a 3rd ed
260	#	#	\|a Menlo Park, Calif. \|b Crisp Publications \|c 1993
300	#	#	\|a vi, 89 p. \|b ill. \|c 26 cm
490	1	#	\|a A Fifty minute series book
650	#	0	\|a Customer relations \|x Programmed instruction
650	#	0	\|a Customer services \|x Programmed instruction
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