Service operations management

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Bibliographic Details
Main Author:	Schmenner, Roger W. 1947-
Format:	Book
Published:	Englewood Cliffs, N.J. Prentice Hall 1995
Subjects:	Service industries > Management
Online Access:	Click Here to View Status and Holdings.
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001	wils-139166
020	#	#	\|a 002406811X
090	0	0	\|a HD9980.5 \|b .S34 1995
100	1	#	\|a Schmenner, Roger W. \|c 1947-
245	1	1	\|a Service operations management \|c Roger W. Schmenner
260	#	#	\|a Englewood Cliffs, N.J. \|b Prentice Hall \|c 1995
300	#	#	\|a xiv, 406 p. \|b ill. \|c 24 cm
504	#	#	\|a Includes bibliographical references (p. 398-401) and index
650	#	0	\|a Service industries \|x Management
856	4	0	\|z Click Here to View Status and Holdings. \|u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=139166
964	#	#	\|c BOK \|d 01
040	#	#	\|a Shah Alam