Reengineering human resources technology, process, people : achieving radical increases in service quality--with 50-90% cost and head count reductions

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Bibliographic Details
Main Author: Spencer, Lyle M
Format: Book
Published: New York John Wiley & Sons 1995
Subjects:
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Description
Physical Description:xiv, 238 p. ill. 24 cm
Bibliography:Includes bibliographical references
ISBN:0471015350