High value, low cost how to create profitable customer delight
Saved in:
| Main Author: | |
|---|---|
| Format: | Book |
| Published: |
London
Financial Times/Pitman
1994
|
| Subjects: | |
| Online Access: | Click Here to View Status and Holdings. |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
Add Tag | Physical Description: | xii, 267 p. ill. 24 cm |
|---|---|
| Bibliography: | Includes bibliographical references and index |
| ISBN: | 0273604376 |
How to profitably delight your customers