Quality what makes it happen?

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Bibliographic Details
Main Author: Reilly, Norman B
Format: Book
Published: New York Van Nostrand Reinhold 1994
Subjects:
Online Access:Click Here to View Status and Holdings.
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Description
Physical Description:xii, 132 p. ill. 22 cm
Bibliography:Includes bibliographical references (p. 118-127) and index
ISBN:0442016352