Dealing with difficult people proven strategies for handling stressful situations and defusing tensions

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Bibliographic Details
Main Author:	Cava, Roberta
Format:	Unknown
Published:	London Piatkus 1990
Subjects:	Interpersonal communication Interpersonal relations Conflict management
Online Access:	Click Here to View Status and Holdings.
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001	wils-134898
020	#	#	\|a 0749910194
090	0	0	\|a HD42 \|b .C38 1990
100	1	#	\|a Cava, Roberta
245	1	1	\|a Dealing with difficult people \|b proven strategies for handling stressful situations and defusing tensions \|c Roberta Cava
260	#	#	\|a London \|b Piatkus \|c 1990
300	#	#	\|a vi, 180 p. \|c 24 cm
504	#	#	\|a Includes bibliographical references (p. 182) and index
650	#	0	\|a Interpersonal communication
650	#	0	\|a Interpersonal relations
650	#	0	\|a Conflict management
856	4	0	\|z Click Here to View Status and Holdings. \|u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=134898
964	#	#	\|c BOK \|d 01
040	#	#	\|a Shah Alam
998	#	#	\|a 00260##a002.8.2\|\|00260##b002.8.4\|\|00260##c002.7.6\|\|00300##a003.4.1\|\|00300##c003.5.1\|\|