Dealing with difficult people proven strategies for handling stressful situations and defusing tensions

Dealing with difficult people proven strategies for handling stressful situations and defusing tensions

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Bibliographic Details
Main Author: Cava, Roberta
Format: Book
Published: London Piatkus 1990
Subjects:
Interpersonal communication
Interpersonal relations
Conflict management
Online Access:Click Here to View Status and Holdings.
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Description
Physical Description:vi, 180 p. 24 cm
Bibliography:Includes bibliographical references (p. 182) and index
ISBN:0749910194

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