Competing through services strategy and implementation
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Main Author: | Vandermerwe, Sandra |
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Other Authors: | Lovelock, Christopher H, Taishoff, Marika Natasha 1955- |
Format: | Unknown |
Published: |
New York
Prentice Hall
1994
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Series: | European casebook series in management
|
Subjects: | |
Online Access: | Click Here to View Status and Holdings. |
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