Achieving total quality integrating business strategy and customer needs

In embarking in the quality journaey , as with any other worthy undertaking, one must first have a few definitions , rules and an understanding of the basic

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Bibliographic Details
Main Author: Brunetti, Wayne H (Author)
Format: Book
Language:English
Published: White Plains, N.Y. Quality Resources 1993
©1993
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Description
Summary:In embarking in the quality journaey , as with any other worthy undertaking, one must first have a few definitions , rules and an understanding of the basic
Physical Description:xii, 242 pages illustrations 24 cm
Bibliography:Includes bibliographical references (p. 233-236) and index
ISBN:0527917249