Managing services marketing text and readings

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Bibliographic Details
Main Author: Bateson, John E. G
Format: Book
Published: Fort Worth Dryden Press 1995
Edition:3rd ed
Series:The Dryden Press series in marketing
Subjects:
Online Access:Click Here to View Status and Holdings.
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Description
Physical Description:xvii, 680 p. ill. 24 cm
Bibliography:Includes bibliographical references and index
ISBN:0030986664