Improving Through Benchmarking a practical guide to achieving peak process performance
In today's competative business environment , meeting your customer's needs effectively is critical. This sometimes seems like trying to hit a moving target
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| Format: | Book |
| Language: | English |
| Published: |
London
Kogan Page
1995
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| Series: | Quality improvement series
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| Subjects: | |
| Online Access: | Click Here to View Status and Holdings. |
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Improving through benchmarking 
Practical benchmarking for mutual improvement