Improving Through Benchmarking a practical guide to achieving peak process performance

In today's competative business environment , meeting your customer's needs effectively is critical. This sometimes seems like trying to hit a moving target

Saved in:
Bibliographic Details
Main Author: Chang, Richard Y (Author)
Other Authors: Kelly, P. Keith
Format: Book
Language:English
Published: London Kogan Page 1995
Series:Quality improvement series
Subjects:
Online Access:Click Here to View Status and Holdings.
Tags: Add Tag
No Tags, Be the first to tag this record!

MARC

LEADER 00000cam a2200000#i 4501
001 wils-133433
005 2022122144634
008 220811t1995 XXU ag# |#000 ##eng#D
020 # # |a 0749416556  |q paperback 
020 # # |a 9780749416553 
040 # # |a DLC  |c UiTM  |e rda 
041 0 # |a eng 
090 0 0 |a HD62.15  |b .C47 1995 
100 1 # |a Chang, Richard Y  |e author 
245 1 1 |a Improving Through Benchmarking  |b a practical guide to achieving peak process performance  |c Richard Y. Chang, P. Keith Kelly 
264 # 1 |a London  |b Kogan Page  |c 1995 
264 # 4 |c ©1995 
300 # # |a vii, 106 pages  |b illustrations  |c 26 cm 
336 # # |a text  |2 rdacontent 
337 # # |a unmediated  |2 rdamedia 
338 # # |a volume  |2 rdacarrier 
490 1 # |a Quality improvement series 
520 # # |a In today's competative business environment , meeting your customer's needs effectively is critical. This sometimes seems like trying to hit a moving target 
546 # # |a text in english 
650 # 0 |a Benchmarking (Management) 
700 1 # |a Kelly, P. Keith 
856 4 0 |z Click Here to View Status and Holdings.  |u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=133433 
964 # # |c BOK  |d 01 
998 # # |a 00264#1a002.8.2||00264#1b002.8.4||00300##a003.4.1||00300##b003.6.1||00300##c003.5.1||00520##a007.2||00520##b007.2||00546##a006.11||