Improving Through Benchmarking a practical guide to achieving peak process performance

In today's competative business environment , meeting your customer's needs effectively is critical. This sometimes seems like trying to hit a moving target

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Bibliographic Details
Main Author: Chang, Richard Y (Author)
Other Authors: Kelly, P. Keith
Format: Book
Language:English
Published: London Kogan Page 1995
Series:Quality improvement series
Subjects:
Online Access:Click Here to View Status and Holdings.
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Description
Summary:In today's competative business environment , meeting your customer's needs effectively is critical. This sometimes seems like trying to hit a moving target
Physical Description:vii, 106 pages illustrations 26 cm
ISBN:0749416556
9780749416553