What do your customers really want? here's a sure-fire way to find out

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Bibliographic Details
Main Author: Lytle, John F
Format: Book
Published: Kuala Lumpur Golden Books Centre 1993
Subjects:
Online Access:Click Here to View Status and Holdings.
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LEADER 00000n a2200000 a 4501
001 wils-130440
020 # # |a 9837200774 
090 0 0 |a HF5415.5  |b .L97 1993 
100 1 # |a Lytle, John F 
245 1 1 |a What do your customers really want?  |b here's a sure-fire way to find out  |c John F. Lytle 
260 # # |a Kuala Lumpur  |b Golden Books Centre  |c 1993 
300 # # |a xi, 238 p.  |b ill.  |c 22 cm 
500 # # |a Includes index 
650 # 0 |a Customer relations 
650 # 0 |a Customer services 
856 4 0 |z Click Here to View Status and Holdings.  |u https://opac.uitm.edu.my/opac/detailsPage/detailsHome.jsp?tid=130440 
964 # # |c BOK  |d 01 
040 # # |a Shah Alam