What do your customers really want? here's a sure-fire way to find out
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| Format: | Unknown |
| Published: |
Kuala Lumpur
Golden Books Centre
1993
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| Subjects: | |
| Online Access: | Click Here to View Status and Holdings. |
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Add Tag | Item Description: | Includes index |
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| Physical Description: | xi, 238 p. ill. 22 cm |
| ISBN: | 9837200774 |
What do your customers really want? here's a sure-fire way to find out 
What customers crave how to create relevant and memorable experiences at every touchpoint 
How you do...what you do create service excellence that wins clients for life